DiSTRICT SECURITY DISPATCH: 916-931-0911
AN IMPORTANT NOTE ABOUT THE CURRENT COVID-19 PANDEMIC AND OUR SECURITY RESPONSE
This is a message a message from our Chief of security services with California Patrol Operations (CPO), Ritesh Prasad ...
At this time when the news is dominated by COVID-19, I wanted to personally reach out and let you know that we are vigilantly implementing enhanced protocols to ensure your safety and the safety of our team.
We're closely monitoring local and national reports on the evolving impact of COVID-19 and, based on guidance from the Centers for Disease Control (CDC), the World Health Organization (WHO) and applicable public health agencies, we've developed plans and established a task force that will allow us to respond timely and appropriately.
Our patrol team will continue to actively patrol all PBIDs and contracted services along with responding to all calls for service.
Increased patrol service and additional patrol officers are being deployed to keep our community and businesses safe.
Maintaining “Business as Usual” ... remotely: To help slow the spread of COVID-19 and protect vulnerable populations, all of our dispatch personnel are working from home. We have put a plan in place to ensure you receive uninterrupted service and support from our team by equipping all dispatchers with the technology they need to work from home effectively, ensuring minimal disruption to operations, and providing the support you need throughout this time. Our dispatch team continues to operate 24/7.
As the situation continues to evolve, we are taking additional steps to make sure we can continue to serve your business in the safest way possible consistent with the health and well-being of our clients and our entire team. Hygiene standards for our patrol team and the cleanliness of our officers’ equipment is and always will be a top priority. We are following all public health guidelines and the latest guidance from the CDC, including specific requirements regarding employees that might be feeling unwell, they are not to report to work. All officers have been instructed to take precautions and follow CDC’s Interim Guidance when dealing with individuals and subjects they encounter in the field.
CPO will continue to monitor this evolving situation and will keep you informed of future updates.
Thank you for your continued support,
CEO, California Patrol Operations, LLC
The Carmichael Improvement District strongly encourages every owner and business to compete the Notice of Agency authorization so as to maximize the effectiveness of our security services across the district.
"Crimes in progress should always be reported to law enforcement, but California Patrol Operations encourages businesses to call upon our team for any other concerns of a security or safety nature. California Patrol Operations should also be contacted for criminal matters, but only after law enforcement notifications have been made. Our 24-hour Dispatch Center can be reached at 916-931-0911. When calling, be prepared to tell the Dispatcher that:
- You are calling from the Carmichael Improvement District with the name and address of your business or the location of your report, and;
- The concern you have and any applicable descriptions of persons or vehicles involved in what you are reporting."
Security and safety services in the Carmichael Improvement District are contracted with California Patrol Operations, as of February 1, 2020. For your benefit, California Patrol Operations is contracted by the Carmichael Improvement District to provide safety and security services for commercial properties. Because the contract is with the Carmichael Improvement District, all property and business owners and tenants need to sign an individual permission statement, a Notice of Agency, allowing California Patrol Operations' officers to come into your business or onto your property to provide security. This is in accordance with state law and county ordinances. When you sign a Notice of Agency, California Patrol Operations will:
- Proactively enforce against trespassing on your property
- Issue official Notice of Trespass to violators
- Take enforcement action against violators
Without a Notice of Agency on file, California Patrol Operations may not be able to provide the safety and security services listed.